Privacy & Cookies Policy

Last updated: 25 June 2026

Who we are

This website is operated by KB Electrical Smart Home & Renewable Services Ltd(“we”, “us”), based in Rotherham, South Yorkshire. We are the data controller for the personal information collected through this site. If you have any questions about this policy, contact us at info@kb-electricalservices.co.uk or 07794 089480.

What information we collect

When you use our quote or contact form, we collect the details you provide:

• Your name
• Your email address
• Your phone number (if you give it)
• Your town and the details of your enquiry

With your consent, we also collect anonymous usage statistics through privacy-friendly website analytics (see “Cookies and analytics” below). We do not ask for or store payment details through this website.

How we use your information

We use the details from your enquiry to respond to you, provide a quote and arrange any work you ask us to carry out. Our lawful bases for this are taking steps at your request before entering into a contract and our legitimate interest in responding to enquiries about our services. We use analytics data, where you have consented, to understand how the website is used and to improve it.

Who we share it with

We do not sell your personal data. We share it only with service providers who help us run the website and respond to you, and only so they can provide that service:

• Resend — delivers your enquiry to our inbox by email.
• Vercel — hosts the website and provides anonymous analytics.

We may also disclose information where we are required to by law.

Cookies and analytics

We do not use advertising or tracking cookies. We use a privacy-friendly analytics tool to count visits and see which pages are popular. We ask for your consent before any analytics are loaded, using the banner shown on your first visit. You can decline and the site will work exactly the same. To change your choice later, clear this site’s data in your browser and the banner will appear again.

How long we keep your information

We keep enquiry details only for as long as needed to deal with your enquiry and any resulting work, and for a reasonable period afterwards for our records, after which they are deleted.

Your rights

Under UK data protection law you have the right to access the personal data we hold about you, to ask us to correct or delete it, to object to or restrict how we use it, and to data portability. To exercise any of these, email us at info@kb-electricalservices.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date.